Hire Terms & Conditions
By hiring goods from Tailormade Affair Ltd you are agreeing to be bound by the Terms & Conditions set out below.
Standard hire periods are for 3 days, or as otherwise specified by written communication from Tailormade Affair Ltd. The hire period begins when you pick up items OR the items are delivered to you. The hire period ends when all items are returned to Tailormade Affair Ltd, OR the items are collected. A penalty fee of 30 percent of the total hire cost will be charged each day over the agreed hire period.
You will be responsible for the items hired for the entire duration of the hire period until you return the goods to Tailormade Affair Ltd. Any items left unattended during the hire period remain your responsibility. Items remain the property of Tailormade Affair Ltd at all times.
Prices are listed on our website and are subject to a minimum hire order of $200.
Full payment is required 10 working days before you pick up the items or they are delivered to you. Payments must be made by cleared funds by direct deposit to the account number listed on your invoice.
DELIVERY AND COLLECTION
Pick up of smaller items is from Plimmerton. A pick-up/drop off time must be arranged with Tailormade Affair Ltd prior to the hire period commencing. A delivery service is available to the Wellington and Kāpiti areas for an additional charge dependent on the quantity of items hired and the location of the event.
Tailormade Affair Ltd requires valid credit card details to be held on file during the hire period. Your card will not be charged unless there is damage to, or loss of the items. All card details will be destroyed once items are returned in good order and condition.
In the event that all items are not returned/there is loss/damage/breakage to any hired items, then you are responsible for paying the full replacement cost of the item. These costs will be advised, and then charged to your credit card and you authorise us to charge your credit card for this purpose.
Tailormade Affair Ltd will also require a cash bond to be paid prior to the hire commencement to secure against hired items not being returned or being returned in a damaged state. The amount of this cash bond will be recorded on your Invoice.
CARE OF HIRED ITEMS
You must take proper and reasonable care of hired items and return all hired items to Tailormade Affair Ltd at the end of your hire period.
You must notify Tailormade Affair Ltd as soon as possible if any hired items are lost, damaged or destroyed.
Hired items will be checked and cleaned before you collect them (or before they are delivered to you if relevant), and when they are returned to Tailormade Affair Ltd. Hired items must be returned in the same state they were hired out in, including all packaging intact.
Items MUST NOT be put in the dishwasher/ washing machine/ dryer as this could cause damage. Please clean all items by hand if required. If in doubt, please contact Tailormade Affair Ltd for specific cleaning instructions prior to cleaning any hired items.
Cancellation charges may apply. This will be assessed on a case by case basis.
Tailormade Affair Ltd may terminate the hire if;
- You do not comply with any of these terms and conditions or any other special terms recorded on your hire order form; or
- We believe that our items may be at risk for any reason whatsoever, including the way that you use the items; or
- You don’t pay any amount due to Tailormade Affair Ltd when such amount is due. If Tailormade Affair Ltd terminates the hire, you must immediately return all hired items to Tailormade Affair Ltd.
TAILORMADE AFFAIR LTD’S LIABILITY
You acknowledge that Tailormade Affair Ltd has no liability to you for any direct or indirect or consequential loss or damage arising from or in connection with the hired items, including any liability arising from contract or tort. Subject to the preceding clause, the maximum aggregate liability of Tailormade Affair Ltd is limited to the hire charges paid by you.